Job Description

About the Role:
We are seeking a motivated and detail-oriented Remote Hotel Booking Agent to join our dynamic team. This position is ideal for individuals who have a passion for customer service and enjoy working in a fast-paced environment. As a Hotel Booking Agent, you will assist customers with booking hotel accommodations, answering inquiries, and providing excellent support to ensure a seamless experience for all clients.
Responsibilities:
Assist customers with booking hotel rooms and related services through phone, email, or online channels.
Provide customers with accurate and relevant information regarding hotel options, rates, and availability.
Address customer concerns or inquiries with professionalism and courtesy.
Ensure all bookings are processed accurately and in a timely manner.
Collaborate with hotel partners to resolve issues and improve booking efficiency.
Maintain a strong knowledge of hotel services and destinations to offer the best recommendations.
Achieve performance metrics related to customer satisfaction, booking accuracy, and response time.
Qualifications:
Previous experience in a customer service or reservations role is preferred.
Strong communication skills (both verbal and written).
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Basic knowledge of hotel booking platforms and reservation systems is a plus.
High attention to detail and commitment to providing an excellent customer experience.
Self-motivated and able to work independently with minimal supervision.
Availability to work flexible hours, including weekends and holidays as needed.
Benefits:
performance-based bonuses.
Health and wellness benefits (specific benefits may vary by location).
development opportunities to advance your career.
Work-from-home flexibility with a collaborative team environment.
How to Apply:
If you are passionate about customer service and have a knack for helping others find the perfect accommodations, we encourage you to apply!

Job Tags

Holiday work, Remote job, Flexible hours,

Similar Jobs

LUXWALL, INC

2nd Shift Production Supervisor (3pm-11:30pm) M-F Job at LUXWALL, INC

...buildings are designed and constructed for the future sustainability of our planet. Job Overview The Second Shift Production Supervisor is responsible for managing and coordinating the activities of the production team to meet production goals and quality standards...

Hilton

Guest Service Agent - Embassy Suites by Hilton San Diego La Jolla Job at Hilton

...flexible schedule that would include nights, weekends, and holidays is required\.+ Previous experience in customer service and/or hotel experience is highly desired+ Ability to effectively communicate in English+ Experience with OnQ PM System for Front Desk and/or other...

Springdale Ice Cream and Beverage

STARBUCKS/BARISTA Job at Springdale Ice Cream and Beverage

Job Description Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, ...

Crazy Maple Studio

Producer Job at Crazy Maple Studio

...Job Overview: We are seeking a highly skilled and motivated Producer to join our team for the production of many Reelshort Mobisode Series with Elastic Heart Studio. As the Producer, you will be responsible for assisting the Head of Studio in overseeing aspects of...

Annapurna Labs (U.S.) Inc.

Sr. Physical Design Engineer, Annapurna Labs Job at Annapurna Labs (U.S.) Inc.

...Machine Learning Acceleration team youll be responsible for the design and optimization of hardware in our data centers including... ...of emergent technologies. Were looking for an ASIC Physical Design Engineer to help us trail-blaze new technologies and architectures,...

Hotel Booking Agent (Remote) Job at Po-Enterprises, Greensboro, NC

cWRSY2VOVm4zMXBwSG5uWXExR0Q2aG8wL3c9PQ==