Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...signals (0-10V, 4-20mA).Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.Comfortable working directly with customers to diagnose and resolve complex technical issues.Highly organized, self-motivated, and capable of analyzing...
...their colleagues, and an eagerness to reimagine the world of luxury furnishings. We are looking for an ambitious and talented Interior Design Advisor to provide world-class consultation and support to our clientele. Our ideal candidate will champion the Maiden Home...
...Title Insurance Underwriter Investors Title Insurance Company Gastonia, NC (in office) Investors Title Insurance Company is looking for a Title Insurance Underwriter that is detail-oriented, organized, and looking to grow in the real estate and title insurance...
...HWY Express: Your Path to Top Pay and Home Time CDL-A Truck Drivers - Earn $1,300-$1,500 Weekly and be Home Every 7-10 Days We're Hiring CDL-A... ...Join us and experience the difference of driving for a company that truly cares about your success. Why Choose HWY Express...
To join us as an Interior Designer III, you should have: ~ Bachelor's degree in interiors, architecture or, related discipline required ~5+ years in Interior Design or Architecture, covering all project phases from programming to contract documentation ~ Proficient...