Job Description

Title: Technical Writer

Location: Remote

Type: Contract

Role Scope / Deliverables:

• Produce and maintain a wide range of documentation, including technical design specs, product manuals, API/SDK documentation, system architecture diagrams, and knowledge base articles.
• Develop and manage tutorials, FAQs, and troubleshooting guides for internal teams and external partners.
• Participate in product development cycles (Agile/Scrum), attending stand-ups, sprint reviews, and planning sessions to stay informed of changes.
• Contribute to UX writing for applications and interfaces, collaborating with designers for in-experience clarity.
• Lead initiatives to standardize technical language and content structures across teams.
• Support regulatory and compliance documentation, especially for education-related standards
• Coordinate and lead meetings with cross-functional teams to align documentation needs with product releases.
• Track deliverables, identify risks, and ensure deadlines are met

Key Skills:

• Proven experience writing for developer tools, APIs, and software platforms.
• Bachelor's degree in Technical Writing, Communications, Computer Science, or a related field.
• Strong understanding of software development processes, including Agile/Scrum.
• Expertise in one or more tools such as:
• Markdown, HTML, Git, Jira, Confluence, Figma (for design collaboration), Doxygen, or Swagger (for API docs).
• Exceptional attention to detail, organizational, and time-management skills.
• Ability to thrive in a creative and dynamic environment with shifting priorities.
• Strong written and verbal communication skills

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