Job Description

Clicking Ctrl Alt Del on your current IT role?

Looking to be part of something extraordinary?

We believe that “extraordinary” starts with people like you.

And success hinges solely on our ability to find and inspire the right people.

We are excited to announce an opening in our IT department as an IT Support Specialist.

Job Title:

IT Support

Responsibilities: 

• Triage, prioritize and quickly resolve technical issues
• Troubleshooting with hardware and peripherals
• Provide front line onsite or remote support to hardware users
• Create documentation and training materials as it relates to system configuration and processes
• Assume additional duties and responsibilities as delegated by Tudi Mechanical management

Qualifications:

• At least three (3) years of experience providing onsite or helpdesk desktop/laptop support
• Self-sufficient, determine when additional support is needed 
• Excellent customer service, communication, interpersonal and problem solving skills
• Willingness to learn and think outside the box
• Desktop/laptop support experience
• Microsoft Windows, Microsoft Office Suite
• LAN/WAN experience
• Understand and experienced with virtualized environments

Preferred/Bonus:

• Crystal Reports
• SQL Management Studio with experience in queries, triggers, stored jobs
• SQL Reporting Services
• Salesforce
• 3CX hosted PBX
• MaaS360 or equivalent mobile device management platform

Compensation & Benefits:

• Very Competitive Wages Based on Experience
• 100%​ Company Paid Medical Coverage - Family Healthcare premiums paid in full
• 401K with Company Match
• Company Phone Provided
• Bonus Structure and Profit Sharing Plan with Company Contribution

Apply now- Return key on this opportunity pronto!    

Tudi Mechanical Systems has been consistently voted a top workplace in both our Pittsburgh and Tampa offices, and was named one of the best contractors on the U.S. East Coast by Air Conditioning, Heating and Refrigeration News!  Founded in 1987, TUDI Mechanical Systems has grown into the premier mechanical service contractor in both markets.  Tudi’s ethics, philosophies and strategies have led to consistent double-digit growth because of the unique culture we have built. Tudi is truly in the business of finding and inspiring great people to manage long-term annuities.  And it is company culture that our clients have come to value most.

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